Glenhurst Lodge

Updated 8 April 2020

Glenhurst Lodge is part of the Bramley Health group of services and is registered to provide the following regulated activities:

• assessment or medical treatment for persons detained under the Mental Health Act 1983
• accommodation for persons who require nursing or personal care
• treatment of disease, disorder or injury
• diagnostic and screening procedures.

Glenhurst Lodge is a high dependency rehabilitation unit with two gender specific locked wards for working age adults. Davenport ward has 11 beds for men and Sandown ward has 11 beds for women. During our inspection, the hospital was providing care and treatment to 10 men and six women. There is a registered manager at the hospital.

We have inspected Glenhurst Lodge nine times since it was registered in 2011. Our last comprehensive inspection was in August 2017 where we rated all domains as good. This gave the hospital a rating of good overall.

Updated 8 April 2020

Our rating of this hospital stayed the same. We rated it as good because:

• The hospital provided safe care. The ward environments were safe and clean. The wards had enough staff. Staff assessed and managed risk well. They minimised the use of restrictive practices, managed medicines safely and followed good practice with respect to safeguarding.
• Staff developed holistic, recovery-oriented care plans informed by a comprehensive assessment. They provided a range of treatments suitable to the needs of the patients cared for in a mental health rehabilitation ward and in line with national guidance about best practice. Staff undertook a range of clinical audits to evaluate the quality of care provided.
• The ward teams included or had access to the full range of specialists required to meet the needs of patients on the wards. Managers ensured that these staff received training, supervision and appraisal. The ward staff worked well together as a multidisciplinary team and with those outside the ward who would have a role in providing aftercare.
• Staff understood and discharged their roles and responsibilities under the Mental Health Act 1983 and the Mental Capacity Act 2005.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, and understood the individual needs of patients. They actively involved patients and families and carers in care decisions.
• Staff planned and managed discharge well and liaised well with services that would provide aftercare. As a result, discharge was rarely delayed for other than a clinical reason or other reasons outside the hospital’s control.
• The hospital used a holistic range of approaches, tailored to each patient’s needs. It was well led, and the governance processes ensured that ward procedures ran smoothly.

However:

• Due to staff absence, fire safety checks had not been completed for two weeks.
• The provider’s ligature risk assessment identified that a staff member was always required to be supervising the communal areas of the wards For a brief time on the day of our inspection, not all communal areas were being supervised by staff.

Updated 8 April 2020