We carried out a review of the data available to us about Rowan House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Rowan House, you can give feedback on this service.
About the service
Rowan House is a residential care home providing personal care to 3 people at the time of the inspection. The service can support up to 9 people.
People’s experience of using this service and what we found
Right Support
Staff supported people to have the maximum possible choice, control and independence. People took part in activities and pursued their interests in their local area. People were encouraged by staff to make decisions following best practice in decision-making. Staff communicated with people in ways that met their needs.
Right Care
People received kind and compassionate care. Staff protected and respected people’s privacy and dignity. They understood and responded to their individual needs. The service had enough appropriately skilled staff to meet people’s needs and keep them safe. People could interact comfortably with staff and others involved in their care and support because staff had the necessary skills to understand them. People could take part in activities and pursue interests that were tailored to them. The service gave people opportunities to try new activities that enhanced and enriched their lives.
Right Culture
People were supported by staff who understood best practice in relation to the wide range of strengths, impairments or sensitivities people with a learning disability and/or autistic people may have. This meant people received compassionate and empowering care that was tailored to their needs. Staff placed people’s wishes, needs and rights at the heart of everything they did.
We have recommended the provider reviews their quality assurance systems to ensure all risks are identified and actioned in a timely manner.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Why we inspected
We undertook this inspection to assess that the service is applying the principles of Right support right care right culture.
This service was registered with us on 09/12/2020 and this is the first inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.