We carried out a review of the data available to us about Riverwell Beck Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Riverwell Beck Care Home, you can give feedback on this service.
Blackwell Vale Care home is a residential care home providing personal and nursing care for up to 60 people. The service provides support to older people, including people living with dementia. At the time of our inspection there were 44 people using the service.
The home is set out over two floors in an older, purpose-built building. The first floor accommodated people living with dementia-related conditions. The ground floor accommodated people who have general nursing and personal care needs.
People’s experience of using this service and what we found
People praised the staff for their care and kindness. Staff were friendly and engaging. People received personalised care from staff who knew how to support each person in the way they preferred. The service was run in the best interests of the people who used it.
Staff made sure people were treated with dignity and respect, and their independence was promoted. People’s individuality was valued and their decisions were respected.
The service was safe. Risks to people’s health and safety were managed without compromising their independence. Medicines were managed in a safe way. Safe infection control and prevention practices were followed. People and staff had regular testing for COVID-19. Staff received training in the appropriate use of PPE. We saw staff followed current government guidance.
The home was clean and comfortable. The premises were undergoing extensive building and refurbishment. Safety measures were in place to make sure this did not impact the people who lived there.
There were enough staff to make sure people received safe care. Staff were trained and supported to carry out their job. Staff said there was a good culture in the home and said the registered manager was encouraging and supportive.
People were supported to have maximum choice and control of their lives and staff assisted them in the least restrictive way possible and in their best interests; the policies and systems in the service upheld this practice.
People, relatives and staff said the service was well-run and praised the management style as open and approachable. People had information about how to raise issues and said they were confident about discussing anything with the registered manager.
The provider and registered manager carried out regular checks of the safety and quality of the service. The provider was committed to continuous improvement of the service and had made some positive changes to the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 10 October 2020 and this is the first inspection.
The last rating for the service under the previous provider was requires improvement, published on 7 March 2020.
Why we inspected
This was a planned inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.