Updated 27 March 2023
We undertook a follow up focused inspection of Maidenhead Orthodontic Centre on 9 March 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by 2 specialist dental advisors.
We had previously undertaken an inspection of Maidenhead Orthodontic Centre on 13 September 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.
We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Maidenhead Orthodontic Centre on our website www.cqc.org.uk .
When 1 or more of the 5 questions are not met, we require the service to make improvements and send us an action plan.
We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 13 September 2022.
Background
Maidenhead Orthodontic Centre is in Maidenhead, Berkshire, and provides NHS and private orthodontic care and treatment for adults and children.
There is step free access to the practice for disabled people and those with pushchairs.
Car parking, including dedicated parking for disabled people, is available near the practice.
The dental team includes 3 orthodontists, of which one is also the practice manager, 3 orthodontic nurses, 1 receptionist and a trainee orthodontic therapist.
The practice has two treatment rooms.
During the inspection we spoke with 2 orthodontists who were also the practice owners.
We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
• Monday to Friday from 9.00am to 5.30pm