18 January 2022
During an inspection looking at part of the service
The home accommodates people in one adapted building with facilities on two separate floors.
We found the following examples of good practice.
The provider followed current Government guidelines to protect visitors from catching and spreading infection. For example, visitors were provided with personal protective equipment (PPE) to wear whilst visiting the home. Visitors, including health care professionals were asked to complete a lateral flow test (LFT) and health care professionals were asked to evidence their COVID-19 vaccination status before entering the home. All staff who worked at the home were vaccinated against COVID-19.
The provider had installed additional hand washing facilities around the building to promote good hand hygiene and there were several PPE stations placed in prominent areas of the home.
Staff were observed wearing correct personal protective equipment (PPE).
People were admitted into the service safely. The provider ensured people had been tested for COVID-19 before admitting them into the home.
People and staff had adequate access to COVID-19 testing programme. Staff had good understanding of COVID-19 symptoms that present in older people. Provider ensured the staff and people who presented with COVID- 19 symptoms, tested immediately.
The provider had an infection prevention policy in place and contacted their local health protection team in a timely way in the event of COVID- 19 outbreak.
During the active COVID-19 outbreak staff supported people to maintain contact with their loved ones via phone calls and window visits.