The Care Quality Commission
  • Doctor
  • GP practice

Tudor House Medical Practice

Overall: Good read more about inspection ratings

138 Edwards Lane, Sherwood, Nottingham, Nottinghamshire, NG5 3HU (0115) 966 1233

Provided and run by:
Dr JK Henry and Dr JA Lloyd

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Tudor House Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Tudor House Medical Practice, you can give feedback on this service.

9 August 2019

During an annual regulatory review

We reviewed the information available to us about Tudor House Medical Practice on 9 August 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

1 March 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Tudor House Medical Practice on 1 March 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events. Lessons were shared to ensure appropriate action was taken to improve safety in the practice.
  • Risks to patients were assessed and well managed. This included health and safety considerations such as ensuring equipment was safe to use, infection control measures and medicines management which kept patients safe.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. A programme of continuous clinical audit was in place which drove quality improvement. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients told us they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment. Patient feedback which included the National Patient Survey rated the care provided highly.
  • The practice had not however considered the needs of all its service users.The practice had a low number of registered carers.
  • Information about services and how to complain was available and easy to understand. Reception staff we spoke with knew the procedure in place for addressing complaints.
  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. Practice management supported staff training and development. The practice sought feedback from staff and patients, which it acted on.

The area where the provider should make improvements are;

The provider must ensure it considers the arrangements in place for identifying carers and deliver care and treatment that reflects the needs of these patients.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice