Merseyside Dental Centre

During an assessment under our new approach

We carried out this announced, on-site assessment on 12 November 2024. We found the practice had met regulations all regulations. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. The practice had systems to manage risks. Improvements should be made to ensure any risks identified are acted on promptly. Changes should be made to the auditing protocols to ensure they drive the improvements required as noted on the day. Merseyside Dental Centre is part of A&U Dental Surgeries Ltd, a dental group provider. The practice is in Huyton in Liverpool and provides NHS and private dental care and treatment for adults and children. There was step free access to the practice and car parking spaces, including dedicated parking for disabled people, were available at the practice. The practice had 5 treatment rooms in use. During the assessment we spoke with 3 dentists, 3 dental nurses (including a trainee), and the practice manager. Two of the group’s compliance leads and the clinical director were also at the assessment.

See full summary of report See shortened summary of report