Background to this inspection
Updated
3 December 2020
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a review of infection control and prevention measures in care homes.
The service had been identified for use by the Local Authority as a designated care setting in response to the Winter Plan for people discharged from hospital with a positive Covid-19 status. This inspection was to ensure that the service was compliant with infection control and prevention measures.
This inspection took place on 19 November 2020 and was announced.
Updated
3 December 2020
Valley View is a privately owned care home registered to provide accommodation for up to 18 people who require residential care. Nursing is not provided.
This inspection took place on 24 October 2017. At our last inspection in October 2015 we rated the service as Good.
At this inspection we found the service remained Good
Risks associated with care and the environment in and around the home were well assessed.
Staff were recruited safely, and understood how to recognise and report any safeguarding concerns they had. There were enough staff on duty.
People’s medicines were managed safely.
Staff received training and support suitable to their roles.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service (do not) support this practice.
People were given choice of meals and snacks and special or preferred diets were catered for. People told us the food was very good.
People were supported to access health and social care professionals when needed.
Staff understood how to respect people’s privacy and dignity.
People had access to activities which reflected their interests although consideration needed to be given to making sure activities were age appropriate.
There was person-centred information in people’s care plans. Care plans were reviewed monthly.
Staff told us they enjoyed working at the home. They told us the registered manager and provider were supportive and approachable.
The provider was monitoring quality in the service. People were consulted and the registered manager undertook regular audits to ensure areas for improvement were identified and addressed.