Sandhurst Court

Sandhurst Court is a residential care home providing accommodation for people who require personal care for up to 8 people. The service provides accommodation, care and support to people who have a learning disability or physical disability. At the time of our inspection there were 8 people using the service.

People’s experience of using this service and what we found

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Right Support:

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way. The service was well maintained and met people’s sensory and physical needs. There was evidence of partnership working with health professionals to ensure people were supported in the most appropriate way. Staff supported people to pursue their interests and develop meaningful skills.

Right Care:

Staff had received appropriate training to carry out their roles effectively. The care people received was appropriate to their individual needs. Communication tools were being used to enhance communication between the staff and people. People’s choices and preferences were considered, and rooms were personalised. The service was clean and well-maintained.

Right Culture:

There was a strong person-centred culture within the service and people were encouraged to make decisions around their care. Staff had good knowledge of people and knew how to support them when they were distressed. Staff and relatives were complimentary of the registered manager and the staff were described as approachable. Service users were supported with activities in the community. The service had good links within the local community.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last Inspection

This service was registered with us on 26 March 2021 and this is the first inspection.

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.