Worksop Supported Living Service

Eden Futures -Worksop and Mansfield Supported Living Services is a supported living service providing personal care to 14 people across 4 separate buildings in Worksop. Each person has their own separate apartment equipped with separate kitchen, toilet, and bathroom.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

People’s experience of using this service and what we found

Right Support:

People were encouraged to lead their lives in their chosen way and took control of decisions about their care. Independence was encouraged and supported. People felt able to discuss their care and support needs with staff.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People received their medicines safely; however, we did note some areas of medicine management that required reviewing to reduce the potential risk to people’s health and safety.

We have made a recommendation to the provider about this.

Right Care:

People received dignified care that respected their privacy and human rights. Care and support was person-centred. Individualised care and support plans were in place that enabled staff to provide appropriate and safe care for each person.

Right Culture:

The ethos, values, attitudes and behaviours of leaders and care staff ensured people using services led confident, inclusive, and empowered lives. People told us they liked the staff who supported them, they liked living where they lived, and they led happy and fulfilled lives.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 31 March 2021, and this is the first inspection.

Why we inspected

This inspection was prompted by a review of the information we held about this service.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.