Banbury Heights Nursing Home

Ratings

• Overall

  Requires improvement

• Safe

  Requires improvement

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Requires improvement

Our view of the service

Banbury Heights Nursing Home is a residential care home providing personal and nursing care to up to 58 people. The service provides support to older and younger people with dementia, physical disabilities, sensory impairments, mental health needs, learning disabilities or autism in one adapted building, over 2 floors. At the time of our inspection there were 46 people using the service. We started our on-site assessment on 25 March 2024, and off site assessment activity ended on 15 April 2024. We looked at 13 quality statements; Safeguarding; Involving people to manage risks; Safe environments; Safe and effective staffing; Medicine optimisation; Assessing needs; Consent to care and treatment; Independence choice and control; Delivering evidenced based care and treatment; Planning for the future; Equity in experiences and outcomes; Governance and assurance and Learning improvement and innovation.

People's experience of this service

Not all risks were assessed and mitigated, medicine management required improvement and governence systems were not always effective. However, people told us the staff were kind and they felt safe at Banbury heights Nursing Home. There were sufficient staff deployed to meet people’s needs. People were supported to access healthcare and staff and leaders worked with external professionals to ensure people’s needs were met.