Background to this inspection
Updated
3 December 2020
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.
The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.
This inspection took place on 3 November 2020 and was announced.
Updated
3 December 2020
Kendal House is a residential care home that provides accommodation and personal care for up to 22 people, some of whom may be living with dementia.
We found the following examples of good practice.
¿ The provider had good practices to prevent the spread of infection by visitors. The home had its’s own NHS barcode for track and trace at the entrance. People were prompted to consider if they were symptomatic before entering the home.
¿ The provider made sure staff had enough personal protective equipment (PPE) such as gloves, aprons and masks. Staff knew when to wear these to keep people safe. There were PPE stations and posters around the home reminding staff how to use PPE in the right order.
¿ The home benefited from a small, static staff team and people were familiar with the staff and providers. People who lived at the home had become used to staff wearing masks at all times.
¿ Staff had training in infection prevention and control and in Covid-19. Due to the age and layout of the building, people were not always able to achieve two metres social distance so staff assisted them with good hygiene practices. When new people came to live at the home they were supported to stay in their room for a safe period.
¿ The home looked very clean and housekeeping staff confirmed they had plentiful supplies of appropriate cleaning products. They made sure they frequently cleaned touch points, such as handrails and door handles.
¿ Staff and residents had regular testing for Covid-19. Staff said the provider and registered manager were also very supportive of the emotional well-being of people and staff.
Further information is in the findings below.