We carried out a review of the data available to us about Gibralter Crescent on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Gibralter Crescent, you can give feedback on this service.
About the service
Gibralter Crescent is a residential care home providing personal care to 5 people at the time of the inspection. The service can support up to 6 people. The service provides support to people with a learning disability and people who are deaf or hearing impaired.
People’s experience of using this service and what we found
Right Support:
People were supported to have maximum choice and control of their lives. Staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Consistent availability of necessary communication tools throughout the home gave people the opportunity to have choice and control as frequently as possible.
Right Care:
People had been living at Gibralter Crescent for many years. Staff advocated for them well with respect to their individual interests and the importance of a familiar established routine. People received kind and compassionate care. Staff respected people's privacy and dignity and talked about people respectfully and fondly. Staff had received training on how to recognise and report abuse and they knew how to apply it. Staff had identified any risks people might face and put measures in place to mitigate these.
Right Culture:
The registered manager monitored the quality of support provided to people, involving the person, their family and other professionals as appropriate. Other professionals praised the effective relationship they had with the staff when working together. Staff were passionate about the people they supported and knew their individual needs and preferences well. Ideas were shared amongst the staff team to improve the service and the knowledge of newer staff.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 30 June 2021 and this is the first inspection. The last rating for the service under the previous provider was requires improvement, published on 15 November 2019.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.