We carried out a review of the data available to us about The Cedars on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about The Cedars, you can give feedback on this service.
The Cedars is a residential care home providing personal care to 42 people aged 60 and over at the time of the inspection, some of whom were living with dementia. The service can support up to 42 people.
People’s experience of using this service and what we found
People received their medicines safely from staff members who had been trained and assessed as competent. The provider had procedures in place to investigate any medication errors. People were supported by enough staff to meet their needs and who had been safely recruited. Staff members followed effective infection prevention and control procedures when supporting people. The provider looked at incidents, accidents and significant events to learn from them and to minimise the potential for harm or reoccurrence.
The provider had assessed the risks associated with people’s care and support. Staff members were knowledgeable about these risks and knew what to do to minimise the potential for harm. People were protected from the risks of ill-treatment and abuse as staff had been trained to recognise potential signs of abuse and understood what to do if they suspected harm or abuse.
People were supported to have maximum choice and control of their lives and the provider supported them in the least restrictive way possible and in their best interests; the application of the policies and systems supported good practice.
The provider, and management team, had good links with the local communities within which people lived. The provider had effective systems in place to identify improvements and drive good care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was requires improvement (published 9 June 2022). The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the location is now rated good.
Why we inspected
This inspection was prompted by a review of the information we held about this service. As a result, we undertook a focused inspection to review the key questions of safe and well-led only. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
The overall rating for the service has changed from requires improvement to good, based on the findings of this inspection.
We looked at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for The Cedars on our website at www.cqc.org.uk
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.
The Cedars is a residential care home providing personal care to up to 42 people. The service provides support to older people, some of whom were living with dementia across two floors. At the time of our inspection there were 35 people using the service.
People’s experience of using this service and what we found
People were not always supported in a safe way with their medicines. The management team were in the process of making improvements to how people received their medicines. Following accidents and incidents, the management team had not always recorded all actions to reflect changes have been made to people's care to reduce future risks.
Quality assurance tools had not always identified the concerns we found at this inspection. the management team had an action plan in place where they were working towards making improvements to their quality assurance processes.
People were supported in a clean and homely environment. People were supported by trained and enough staff to meet their needs effectively. People were supported by staff who understood infection control and were meeting government guidance in relation to COVID-19. People were supported by safely recruited staff.
People were supported to eat and drink in line with their needs. People were supported in a flexible, kind and caring way by staff. People had access to a range of activities. People were supported to maintain their privacy and dignity.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People felt comfortable to raise concerns and complaints were responded to in full. People had access to healthcare professionals in a timely way. People were encouraged to give feedback about their care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Why we inspected
The inspection was prompted in part due to concerns received about medicines and the governance and leadership at the service. The registered manager was not at the service at the time of our inspection and the service was being managed by the wider management team. A decision was made for us to inspect and examine those risks.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively. This included checking the provider was meeting COVID-19 vaccination requirements.
The provider was in the process of making improvements to the governance at the service at the time of our inspection.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.