Faricare Ltd

About the service

Faricare Ltd is a residential care home providing accommodation with personal care for up to 6 people living with learning disability and autism. At the time of this inspection, 6 people were living at the service. People living in the home have their own bedrooms and there are shared communal spaces, including lounges, a kitchen and a garden area. The building was over 2 floors.

People’s experience of using this service and what we found

Right Support

Staff had completed mandatory training to perform their role effectively. Staff were supported through regular supervision. People were able to choose where they lived. The home was an ordinary house close to other residential and commercial properties, at the heart of the local community. People were supported to eat a balanced diet and were able to choose what they ate. People had access to health care professionals. Care plans were in place for people, which set out how to meet their needs in a person-centred way. Information was provided to people in a way that was accessible to them. Systems were in place for dealing with complaints. People were supported to maintain relationships with family and friends, and to engage in meaningful activities.

Right Care

Robust risk assessments were not in place to ensure people received safe care at all times and medicines were not always given as prescribed. People were protected from the risk of abuse. Steps had been taken to help ensure the physical environment was safe. There were enough staff working at the service. The provider had robust staff recruitment practices in place. Infection control and prevention systems were in place. Accidents and incidents were reviewed to see if any lessons could be learnt from them. People told us staff were caring and that they treated people with respect. Staff understood how to support people in a way that promoted their privacy, independence and dignity. The service sought to meet people's needs in relation to equality and diversity.

Right culture

Robust quality assurance systems were not in place to ensure shortfalls could be identified and action taken to ensure people were safe at all times. People were at the heart of what the service did. Relatives and staff told us there was an open and positive culture at the service. People were supported to express their views. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for the service at the previous premises, Clayhall House was Requires Improvement, published on 27 March 2020. We identified breaches associated with risk assessments, premises safety, medicine management and good governance. As a result, we served a warning notice to ensure the home was compliant in these areas.

Why we inspected

We undertook this inspection to assess that the service is applying the principles of Right support right care right culture and to check if the service had made improvements since our last inspection at the previous premises.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.