This service is rated as Good overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at The London Circumcision Clinic as part of our inspection programme.
This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008. The London Circumcision Clinic is an independent health service based in East London, where circumcisions are provided.
Our key findings were:
- The practice provided care in a way that kept patients safe and protected them from avoidable harm.
- Patients received effective care and treatment that met their needs.
- Staff dealt with patients with kindness and respect and involved them in decisions about their care.
- The practice organised and delivered services to meet patients’ needs.
- The way the service was managed promoted the delivery of high-quality, person-centred care.
- The provider had its own action and improvement plans in place that were implemented or in progress.
The areas where the provider should make improvements are:
- Review and embed systems for clinical quality monitoring.
- Review arrangements to formalise staff induction and professional development.
- Review and improve systems for storing and retaining patient information and to ensure the provider’s website remains up to date.
Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA
Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services