We carried out a review of the data available to us about Ava House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Ava House, you can give feedback on this service.
Ava House is a residential care home providing personal care to 4 people at the time of the inspection. The service can support up to 5 people. The building has been adapted so each person has their own individual flat within the home.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities most people take for granted. ‘Right support, right care, right culture’ is the guidance the Care Quality Commission (CQC) follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support:
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. The service had changed the home so each person had their own private flat to maximise independence and control. We saw staff supporting choice and control during our inspection.
Right Care:
The care was person-centred and promoted individuals’ human rights. People had different interests and activities. One person had been supported to gain independence with their health condition and learn daily living skills to help them with living as an ordinary person in their community. Many people said they liked the staff and how they were being supported. Staff were able to discuss people individually and knew how to support them well.
Right Culture:
The ethos, values, culture and attitudes of the managers and the staff were focussed on supporting people to have inclusive, confident, and empowered lives. Managers and staff were complimented by relatives on their inclusion of people and relatives in their decision making and the support they provided the people living in Ava House. Family members have told us they are happy with the support their relative receives and they are happy with Ava House.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
Rating at last inspection
This service was registered with us on 20 May 2021 and this is the first inspection. This inspection was prompted by a review of information we held about this service and based on when the service was registered.
Why we inspected
This was a planned inspection of a new service registration.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance the service can respond to COVID-19 and other infection outbreaks effectively.
Recommendations
We have made two recommendations to improve systems for monitoring premises information and health and safety.
We will continue to monitor information we receive about the service, which will help inform when we next inspect.