Gorselands Care Home

Updated 7 April 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC's response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection prevention and control measures the provider has in place.

The inspection took place on 10th March 2021 and was announced.

Updated 7 April 2021

Gorselands Care Home provides care and accommodation for up to 30 older people who are living with dementia. At the time of our inspection there were 28 people living at the service.

At the last inspection, the service was rated Good.

At this inspection we found the service remained Good.

Why the service is rated good:

Staffing levels were safe to meet people’s needs and robust recruitment procedures were conducted. Medicines were administered safely. Risk assessments were in place to support people safely whilst promoting people’s independence. Staff were knowledgeable about how to safeguard people from abuse.

Staff had an effective induction when they started work at the service. A programme of regular training for staff was completed to ensure knowledge and practice was at the expected standard. People were supported to access healthcare. People are supported to have maximum choice and control of their lives and staff supported people in the least restrictive way possible.

Staff were kind and caring. People had good relationships with staff. Care plans were person centred. People were involved with the local community and networks were established. There was a range of activities available for people to participate in. People were involved in choosing developing activities. Feedback from people was sought through meetings and surveys and suggestions implemented.

Policies and procedures were not always up to date or clear when they had been reviewed. Systems were in place to monitor and improve the quality of the service but required further development. People, relatives and staff spoke positively about how the service was run and managed.