Updated 17 September 2024
We carried out this on-site, unannounced assessment on 9 October 2024. We found the practice had not met all regulations. Maintenance of premises and equipment was not undertaken at recommended intervals. Recruitment procedures did not follow current legislation. Staff training was not up-to-date and reviewed at the required intervals. Infection control procedures did not entirely follow published guidance. There was a lack of effective leadership, and not all risks associated with undertaking of regulated activities had been suitably identified and mitigated. The practice is in Reading and provides NHS and private dental care and treatment for adults and children. The practice was based on the first and second floor of a shared building. Patients were advised of this when they contacted the practice. The practice had 5 treatment rooms. During the assessment we spoke with a dentist, a dental nurse, a receptionist and the practice manager. The provider was not complying with all regulations. Full details of the regulations the provider was not meeting are within the quality statement section of the report. We have asked the provider for an action plan in response to the concerns found at this assessment.