- Dentist
Friar Street Dental Practice
Report from 17 September 2024 assessment
Contents
On this page
- Overview
- Kindness, compassion and dignity
- Treating people as individuals
- Independence, choice and control
- Responding to people’s immediate needs
- Workforce wellbeing and enablement
Caring
We found this practice was providing caring services in accordance with the relevant regulations and had taken into consideration appropriate guidance.
Find out what we look at when we assess this area in our information about our new Single assessment framework.
Kindness, compassion and dignity
Patient feedback we received, during our visit, provided a positive view of the dental team and care provided by the practice. Patients said staff were professional, courteous, and considerate. Patients felt they were treated as individuals, and their personal and cultural needs were respected. We noted that 3 out of 21 patients asked felt they did not know how to complain should they have an issue.
Treating people as individuals
The judgement for Treating people as individuals is based on the latest evidence we assessed for the Caring key question.
Independence, choice and control
The judgement for Independence, choice and control is based on the latest evidence we assessed for the Caring key question.
Responding to people’s immediate needs
The judgement for Responding to people’s immediate needs is based on the latest evidence we assessed for the Caring key question.
Workforce wellbeing and enablement
The judgement for Workforce wellbeing and enablement is based on the latest evidence we assessed for the Caring key question.