We carried out a review of the data available to us about SCS Homecare Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about SCS Homecare Ltd, you can give feedback on this service.
SCS Homecare Ltd is a domiciliary care agency providing personal care. The service provides support to people who live in their own homes. At the time of our inspection there were six people using the service.
CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. All six people currently using the service received personal care.
People’s experience of using this service and what we found
There were appropriate systems in place to help safeguard people from the risk of abuse. Care staff had completed safeguarding training and were confident around how to record and report any concerns. Individual and environmental risks were assessed and managed appropriately at the service. Health and safety certificates were in place as required. The service ensured they complied with all infection control and prevention requirements.
Staff were recruited safely and there were sufficient staff in place to meet people’s needs. There was a thorough induction for new staff and training was on-going. Medicines were managed safely and regular checks were completed to ensure any issues were identified and addressed.
People’s needs were assessed prior to the service providing care and support. Care plans included all relevant health and personal information. People were supported, where required, with their nutritional and hydration needs. Referrals were made to other professionals and agencies as required.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People said they were well treated and supported. Care was planned in a person-centred way. People and their relatives where appropriate, were involved in discussions around care and support. People’s privacy was respected and independence encouraged.
The service engaged well with people who used the service and their relatives. Staff we spoke with described good support from the management. A number of audits and checks, where issues were identified and addressed informed continuous learning and improvement.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 17 June 2021 and this is the first inspection.
Why we inspected
This was a planned inspection to look at all five domains and to rate the service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.