Background to this inspection
Updated
10 March 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 10 February 2022 and was announced. We gave the service 24 hours’ notice of the inspection.
Updated
10 March 2022
People’s experience of using this service: Staff had appropriate guidance to ensure they administered people’s medicines safely. Risks to people were assessed and records contained clear guidance for staff to follow.
People were safe and protected from avoidable harm. Staff knew how to respond to possible harm and how to reduce risks to people. Lessons were learnt about accidents and incidents and these were shared with staff, to reduce the risk of further occurrences.
Staffing numbers were sufficient to keep people safe. The provider followed safe recruitment procedures to ensure staff employed were suitable for their role.
People's needs were assessed and care provided in line with their preferences. Staff completed an induction when they first commenced work at the service and received on-going training to ensure they could provide care based on current practice when supporting people. People received enough to eat and drink and were supported to use and access other health and social care professionals. The principles of the Mental Capacity Act (MCA) were followed.
People were cared for by staff they knew well. Most of the staff had worked for the provider for a long time. People and their relatives told us they were happy with care provided. People had developed positive relationships with staff who had a good understanding of their needs and preferences.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
Each person had a range of care plans which were detailed and included how they wished to be cared for. There was clear person-centred information and documentation had been regularly reviewed and updated. Information was made available in accessible formats to help people understand the care and support they had agreed.
The service continued to be well managed. People and staff were encouraged to provide feedback about the service and it was used to drive improvement. Staff felt supported and received supervision and appraisals of their performance. Effective systems were in place to monitor and improve the quality of the service provided through a range of internal checks and audits. The registered manager was aware of their responsibility to report events that occurred within the service to the CQC and external agencies.
More information is in the full report below
Rating at last inspection: Good (report published 25 June 2016)
About the service: The Spinney Residential Home provides residential care for up to 30 older people. At the time of the inspection there were 22 people accommodated.
Why we inspected: This was a planned inspection based on the rating at the last inspection.
Follow up: We will continue to monitor the service through the information we receive until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.