Updated 24 June 2024
Date of assessment 02 July 2024 to 11 July 2024. St Giles is a supported living complex in a rural setting consisting of 40 bungalows, with a central building housing offices and shared living areas. Livability provides personal care support at St Giles. The service predominantly supports people with a learning disability or autistic people. They are also registered to support people with mental health needs, older people and people with physical and sensory impairments. At the time of our inspection there were 3 people using the service. Some of the people at St Giles received personal care from other organisations. In this report we only inspected the personal care provided by Livability. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. Not everyone who lived at St Giles received support with their personal care from Livability, for example some people received support with domestic tasks only. We did not look at the support Livability provided for these people. We reviewed 14 quality statements during this assessment under the safe, effective, caring, responsive and well-led key questions. We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.