Archived: Breck Lodge Care Home

The service ensured that people were cared for in a supportive and dignified manner. One person told us, 'I'm very happy here ' I couldn't ask for more'. Another person said, 'I'm so glad I'm here, I couldn't do without them'.

Areas of non-compliance found at the last inspection had been addressed. The provider had introduced appropriate measures to safely manage medication and support staff. Training was up-to-date and staff supervision was now in place. The provider had improved upon the monitoring of quality of service provision.

Care records were of a good standard. Care plans and risk assessments were in-depth, signed and regularly reviewed. People or their families had consented to care. The home had appropriate staff recruitment procedures and people lived in a safe and homely environment.

One person told us 'The staff are very caring and helpful. I don't need much support and the staff don't fuss over me, which is good because it was hard to go into a home'. Another person said, 'The staff care in a respectful and dignified manner'.

However, systems to underpin good practice and quality care were not in place. Additionally, improvement actions identified at the last inspection had not been introduced.

Currently, the home does not have a registered manager in place. One staff member told us the providers were 'good, but it would be better to have someone around on a regular basis. There are too many Indians and not enough chiefs.'