St David's Nursing Home

Updated 1 March 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 14 February 2022 and was announced. We gave the service one working day notice of the inspection.

Updated 1 March 2022

About the service:

St David’s Nursing Home is a care home service which also provides nursing care. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The Care Quality Commission regulates both the premises and the care provided. Both were looked at during this inspection.

The service supported older people, some of whom were living with dementia. At the time of our inspection there were 32 people living in the service.

People’s experience of using this service:

We received highly positive feedback about the service and the care people received. The service met the characteristics of Outstanding in the areas of effective, responsive and well-led. The service met the characteristics of Good in safe and caring.

People received safe care. Medicines were managed safely and there were enough skilled staff deployed to meet people’s needs and keep them safe.

People were supported by extremely knowledgeable staff who had completed the provider’s mandatory training and additional training in relevant areas.

Staff had respectful, caring relationships with people they supported. They upheld people’s dignity and privacy and promoted their independence.

People received exceptionally personalised care and support which met their needs, reflected their preferences and promoted their self-worth. The provider upheld people’s human rights.

There was an extremely positive, open and empowering culture. Staff roles and responsibilities were clear, and staff were supported and encouraged to complete additional training and qualifications.

Staff had cultivated highly effective relationships with professionals to deliver extremely high-quality care and support. Staff used creative, individualised methods support people to remain active members of their local community.

Rating at last inspection:

At the last inspection the service was rated Outstanding overall. At this inspection the service was rated Outstanding overall.

Why we inspected:

This was a planned, comprehensive inspection of the service.

Follow up:

We did not identify any concerns at this inspection. We will therefore re-inspect this service within the published timeframe for services rated Outstanding. We will continue to monitor the service through the information we receive.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk