We carried out a review of the data available to us about Vital HealthCare - Buckinghamshire on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Vital HealthCare - Buckinghamshire, you can give feedback on this service.
Vital HealthCare - Buckinghamshire is a supported living service providing personal care to people as part of the support they need to live in their own homes. The service supports younger adults and older people with a learning disability and autism.
Not everyone who uses the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we consider any wider social care provided. At this inspection 3 people were receiving personal care.
People's experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support
People had a good quality of life and were fully supported to lead fulfilling lives. Personalised support plans gave clear information for staff to follow in keeping people safe, whilst enabling people to be as independent as possible.
Effective systems were in place to monitor incidents and mitigate the risk of repeat incidents. People were involved in managing their personal risks and in making decisions about how to keep safe. Staff were skilled in recognising signs when people experienced emotional distress and knew how to support people to keep safe.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. People were supported to understand their rights and have meaningful relationships. People told us they knew if needed, how to raise any concerns and felt confident they would be dealt with properly.
Right Care
Staff ensured people had full access to healthcare services. People's support plans were personalised. People using the service and their relatives confirmed staff provided support with care and compassion.
Right culture
Staff put people’s wishes, needs and rights at the heart of everything they did. The service promoted a culture of inclusion, diversity and equality.
People were supported to express their individuality. The staff team were caring and dedicated to the people they supported. People had the opportunity to try new experiences, develop new skills and gain independence. Staff supported people to pursue their chosen hobbies and interests and follow their cultural and religious beliefs.
People led inclusive and empowered lives because of the ethos, values, attitudes and behaviours of the management and staff. Staff ensured risks of a closed culture were minimised. People’s quality of life was enhanced by the service’s culture of transparency, respect, improvement and inclusivity.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
This service was registered with us on 23 July 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.