Headonhey

Updated 3 March 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 9 February 2022 and was announced. We gave the service 24 hours’ notice of the inspection.

Updated 3 March 2022

About the service

Headonhey is a residential care home that provides accommodation and personal care support for up to seven people with complex learning disabilities and associated physical disability needs. At the time of our inspection, there were seven people living at the home. It is managed and owned by Stockdales of Sale, Altrincham and District Limited, which is a charitable organisation.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

People’s experience of using this service and what we found

Medicines continued to be managed safely. People received their medicines when they needed them.

Staff continued to receive the training they required to be able to support people living at the service. Staff felt well supported by the management team.

The service was not supporting anyone at the end of their life at the time of the inspection. Although the registered manager had a good understanding of end of life care, we found further work was required to ensure the staff team were trained in this subject and discussions were sensitively held with people and their relatives to ensure their preferences were followed.

Staff understood safeguarding and whistleblowing procedures and felt confident to raise any concerns to the registered managers.

People were supported by sufficient numbers off staff who enabled them to live active lives. People were treated with dignity and respect and their right to privacy was upheld.

People’s care plans continued to be person centred and comprehensively detailed. The care plans reflected people's needs and wishes. There were systems in place to respond to complaints and concerns.

People were supported to have maximum choice and control of their lives and staff provided them with care in the least restrictive way possible and acted in their best interests; the policies and systems in the service encouraged this practice.

There was a positive culture which was person centred. People's relatives and staff spoke positively about the management of the service. Quality assurance systems were effective to check people were receiving care that was of high quality.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 12 July 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner.