Updated 11 February 2022
The inspection
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.
As part of this inspection we looked at the infection control and prevention measures in place. This included checking the provider was meeting COVID-19 vaccination requirements. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.
Inspection team
The inspection was completed by two inspectors.
Service and service type
Haworth Court Residential Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection
The first day of our inspection was unannounced. The second day of our inspection was announced
What we did before the inspection
We reviewed information we received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the ‘provider information return’. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We used all this information to plan our inspection.
During the inspection
We spoke with two people who used the service and two people’s relatives about their experience of the care provided. We also spoke with the registered manager and the deputy manager.
We reviewed a range of records. This included four people’s care records and multiple medication administration records. We inspected three staff files in relation to recruitment and training. A variety of records relating to the management of the service were also reviewed.
After the inspection
We spoke with three members of care staff, a domestic staff, three relatives and three professionals by telephone. We continued to seek clarification from the registered manager to validate evidence found. We requested and reviewed additional records including audits, staff rotas and other records relating to the management of the service.