We carried out a review of the data available to us about Barden House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Barden House, you can give feedback on this service.
People’s experience of using this service and what we found
People were safe and protected from abuse and avoidable harm. Risks to people’s safety had been identified and managed. People were supported with positive risk taking to promote their quality of life. People received the support they needed because there were enough staff. The staff had time to spend with people. People received their medicines safely and as they needed. The registered managers had systems to learn lessons from incidents to ensure people remained safe.
People received good care because staff were trained and skilled. People enjoyed a balanced diet and staff supported them to make healthy eating choices. The registered managers and staff worked with appropriate services to ensure people received the healthcare support they needed. People’s rights were protected because the registered managers and staff understood their responsibilities under the Mental Capacity Act 2005. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were treated in a kind and caring way. Staff knew people well and were patient and gave people their time. Staff gave people choices about their support and respected the decisions they made. Staff respected people’s privacy and dignity and supported people to gain greater independence.
People received person-centred care that met their needs and took account of their wishes. People were supported to maintain relationships which were important to them. People enjoyed a range of activities which enhanced their quality of life. People and their relatives knew how they could complain about the service. The registered managers had links with appropriate services which would support people at the end of life.
The registered managers had developed a positive and enabling person-centred culture. People told us they would recommend the home. The provider included people in decisions about making improvements to their rooms and the shared accommodation. People received care that met their needs because the registered managers worked cooperatively with other services to plan and provide their care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 27 August 2021 and this is the first inspection.
The service was previously registered under a different provider. The last rating for the service under the previous provider was good, published on 3 September 2020.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.