This service is rated as
Good
overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at The Wellington Women`s Clinic on 25 April 2022 as part of our inspection programme.
The Wellington Women`s Clinic is a private clinic that provides personal care for all gynaecological patients with an all women team. Patients attending the clinic are attended to by a consultant gynecologist.
This service is registered with CQC under the Health and Social Care Act 2008 to provide the following regulated activities; treatment of disease and disorder or injury and diagnostic and family planning.
The consultant is the registered manager. A registered manager is a person who is registered with CQC to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Our key findings were:
- The service had systems to manage risk so that safety incidents were less likely to happen.
- Risks to patients were always assessed and well managed, including those relating to medicines, safeguarding and recruitment checks.
- The clinic had policies and procedures to govern activity.
- The way the service was led and managed promoted the delivery of high-quality, person-centre care.
- The service proactively sought feedback from staff and patients, which it acted on.
- The provider was aware of and complied with the requirements of the Duty of Candour.
The areas where the provider should make improvement are:
•Take action to improve quality assurance processes.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care