Foxglove Care Limited - 32 Rivelin Park

Updated 14 March 2020

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

Inspection team

The inspection was completed by one inspector.

Service and service type

Foxglove Care Limited - 32 Rivelin Park is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with CQC. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

We gave the service 24 hours’ notice of the inspection. This was because the service is small and people are often out and we wanted to be sure there would be people at home to speak with us.

What we did before the inspection

We looked at information sent to us since the last inspection such as notifications about accidents and safeguarding alerts. We used the information the provider sent us in the provider information return. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We sought feedback from the local authority safeguarding team and Healthwatch. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England. We used all of this information to plan our inspection.

During the inspection

We spoke with two people, two care staff and the registered manager. We looked at the cleanliness of the service and the facilities available for people. We observed how staff interacted with people and looked at a range of documentation including two people’s care files and one person’s medication records. We looked at a selection of documentation for the management and running of the service and two staff files.

After the inspection

We looked at training data which we were sent by the registered manager.

Updated 14 March 2020

About the service

Foxglove Care Limited – 32 Rivelin Park is a small residential care home, in a residential area which is close to local shops and amenities. The service is registered to provide support to two younger adults who may be living with a physical disability, learning disability and/or autism. The service was supporting two people at the time of our inspection.

The service demonstrated the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

People were kept safe from avoidable harm and abuse and their medicines were administered appropriately. Staff were supported in their roles and had the relevant skills and training to meet people’s needs.

People were happy with the care and support which was provided by a dedicated and consistent staff team. Staff were kind and had developed positive relationships with people. Staff provided appropriate support, ensured people accessed appropriate healthcare services and followed professional advice. People were supported to eat a healthy, balanced diet.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People accessed a wide variety of meaningful activities and were supported to maintain their relationships with family and friends.

Quality assurance systems had maintained the quality and safety of the service and there was a positive supportive culture.

People’s independence was promoted as staff encouraged choice, control and inclusion in the local community in line with the principles and values of Registering the Right Support and other best practice guidance. This enabled people who use the service to develop their skills and independence, achieve positive outcomes and live as full a life as possible.

For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 13 July 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.