We carried out a review of the data available to us about Nexus Programme on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Nexus Programme, you can give feedback on this service.
Nexus Programme is a service providing care to people in their own supported living service. The service provides the regulated activity of personal care to young people with a learning disability and autistic people. At the time of our inspection of the 6 people receiving care from the service, only 1 was receiving the activity of personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support:
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were encouraged to make their own decisions and staff supported them with this and adapted to meet the person’s needs.
People were provided with the medicines they needed and accompanied to health care visits when required.
People were supported to learn new life skills, such as housekeeping, shopping and the preparation of meals. They were encouraged with their independence in that staff only supported them with the things they were unable to do by themselves.
Right Care:
Privacy and dignity was shown to people and staff understood people’s individuality well. People were cared for by a consistent staff team who knew them well.
People’s safety was maintained through staff knowledge and guidance. Staff knew what to look out for should they have any concerns about a person and they received appropriate training to provide a good level of care in a competent and confident way.
People were encouraged to live life in the way they wished, to express their views and wishes and develop their own routines. Staff adapted to people’s wishes and respected their uniqueness.
Right Culture:
Management had developed a good culture within the service and the staff team. They led by example and knowledge and through their understanding of people and their needs, people were supported well by Nexus Programme.
Management worked with external health and social care professionals to help people live in the way they wished, with the correct support around them.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This is the first inspection of this service which registered with us on 19 March 2018 and moved to new premises on 4 October 2021.
Why we inspected
This inspection was carried out as the service has not been inspected since it registered with CQC.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.