We carried out a review of the data available to us about Grosvenor House Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Grosvenor House Care Home, you can give feedback on this service.
Grosvenor House Care Home is a residential care home providing regulated activities of personal and nursing care to up to 30 people. The service provides support to older adults, people with a physical disability or people with dementia. At the time of our inspection there were 16 people using the service.
People’s experience of using this service and what we found
People felt safe and received good quality care from a consistent staff team. Staff were recruited safely and had regular training and supervision. Staff told us they felt supported in their role.
Staff had a kind and caring nature and provided care in a respectful and dignified way. Staff ensured people were kept safe from avoidable harm and received their medicines safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There was good oversight of the service. People, staff and relatives told us the registered manager was approachable and fair. The provider had effective governance systems in place.
For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 13 December 2021 this is the first inspection.
The last rating for the service under the previous provider was good, published on 14 June 2019.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.