Dr Nolan Wengrowe - Golders Hill Health Centre

Updated 22 October 2020

Dr Nolan Wengrowe – Golders Hill Health Centre is a private doctor service located in North London at 151 North End Road, London, NW11 7HT. The provider offers a pre-booked private doctor service.

The service is made up of three GPs and four non-clinical members of staff. The service premises consist of one consultation room within a privately owned medical centre. The service is open from 8am to 6pm Monday to Friday.

The service is registered with CQC to undertake the regulated activity of Treatment of Disease, Disorder or Injury. The service provides childhood vaccinations, travel vaccinations and is a Yellow Fever vaccination centre.

Updated 22 October 2020

This service is rated as Good overall.

The service was previously inspected in June 2019 and was rated Good overall. They were rated as Good in the key questions of Effective, Caring, Responsive and Well-led. However, it was rated as Requires Improvement in the key question of Safe.

The key question reviewed in this inspection Is now rated as follows:

Are services Safe? – Good

We carried out this announced focused inspection on 30 September 2020 to follow up on breaches we had identified at the last inspection. We had asked the provider to make improvements regarding:

• The provider did not have a system in place to monitor expiry dates on single use items.
• The provider did not have a process to ensure all patients were asked to provide proof of identity.
• There was no process for checking people attending the service with paediatric patients had legal authority to do so.

We checked these areas as part of this focused inspection and found they had been resolved.

We found that:

• The provider had systems to manage to monitor the supplies of clinical consumables to keep people safe.
• There was a process in place to ensure all patients were asked to provide photographic or documented proof of their identity.
• There was a process in place to ensure people attending the service with paediatric patients had legal authority to do so.

There were a number of other issues from the previous report that we had said the provider should address. These were:

• Consider putting arrangements in place to ensure staff checks, including Disclosure and Barring Service checks, remain valid.
• Ensure planned actions to bring about improvements around infection prevention and control are followed through.
• Follow through with a programme of quality improvement activity to measure the impact of actions taken and to continue identifying areas where improvements can be made to the care and treatment provided.
• Consider putting arrangements in place to obtain written consent from patients for care and treatment.

The provider reported that these had been addressed and provided evidence to support this. However, in the absence of an on-site inspection CQC were unable to review all actions. These matters do not affect the rating.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care