Stoneleigh Residential Care Home Limited

Updated 24 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC's response to the coronavirus pandemic were looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection prevention and control measures the provider has in place.

The inspection took place on 25th February 2021 and was announced.

Updated 24 March 2021

We undertook an unannounced inspection of Stoneleigh Residential Care Home on 3 July 2018. At the last comprehensive inspection in May 2017 one breach of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 was identified. This was in regard to Regulation 12, safe care and treatment. We found medicines management was not fully safe. The service was rated requires improvement.

During this inspection we checked that the provider was meeting the legal requirements of the regulation they had breached. We found the provider had made improvements and was meeting the regulation. At this inspection the service was rated Good.

You can read the report from our last comprehensive inspection, by selecting the 'All reports' link for Stoneleigh Residential Care Home, on our website at www.cqc.org.uk

Stoneleigh Residential Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Stoneleigh Residential Care Home provides accommodation and personal care for up to 26 older people. At the time of our inspection there were 25 people were living at the service.

The service provides accommodation in a Victorian building, located close to the seafront and local parks. The service is across two levels and has two lounges, dining area and gardens at the front and rear of the property.

A registered manager was in post at the time of our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the home. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the home is run.

The service had made improvements in medicines administration since our last comprehensive inspection in May 2017 and was now meeting the regulations. Other areas requiring improvement at our last inspection had been addressed. For example, quality audits systems now contained specific details, the provider had displayed their rating assessment as required and the detail of information recorded had improved.

Staffing levels were safe and provided by a consistent team. This ensured staff knew people well and had developed good relationships. People spoke positively about the activities facilitated by the service. People were involved in deciding the activities that should take place and new ideas were trialled. People were supported to maintain their hobbies, interests and social networks.

The service was clean, tidy, brightly decorated and well maintained. People had access to safe garden areas. People were encouraged and supported to remain independent.

People were supported by staff who kind, caring and responsive to their needs. There was a positive staff culture. Staff felt valued and supported. The atmosphere was calm, friendly and relaxed and people told us they felt at home. People’s family and friends were welcomed at the service.

Staff were supported to be skilled and knowledgeable in their roles through effective training and supervision. The service was meeting the Deprivation of Liberty Safeguards. Staff were clear about the systems in place around safeguarding adults and reporting accident and incidents.

People, relatives and staff were actively engaged with giving their feedback and identifying areas for improvement through meetings and surveys. Governance systems further reviewed and monitored the quality of care.

Care plans were person centred. People health needs were supported to obtain positive outcomes. People spoke positively about the food provided at the service. Positive feedback was received about how the service was led and managed.