Background to this inspection
Updated
28 August 2020
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.
This inspection took place on 11 August 2020 and was announced. The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.
Updated
28 August 2020
What life is like for people using this service:
The provider continues to provide a ‘good’ service. People are kept safe by staff who know how to manage risks to keep people safe and are confident to report concerns. There are sufficient numbers of staff to support people and medicines and infection control practices are in place.
People were supported by staff who had been well trained and ensured they had sufficient amounts to eat and drink. People could access healthcare services where needed and had their rights upheld in line with the Mental Capacity Act 2005.
Staff were kind and demonstrated that they treated people with dignity whilst promoting their independence. People were involved in their care and records showed that care was personalised to reflect people’s individual preferences. People had good access to activities that met their individual interests. Complaints made were investigated and resolved.
The registered manager had effective systems in place to monitor the quality of the service. The audits completed ensured that areas for improvement were identified and acted upon. People and their relatives were given opportunity to feedback on their experience of the service and this feedback was acted upon. The registered manager had developed effective links with other organisations to improve the quality of the service.
More Information is in the detailed findings below.
Rating at last inspection: Good (Report published 31 December 2015)
About the service: Ernest Bold Resource Centre is a residential care home that was providing short term respite care to 2 people who were younger adults with learning disabilities at the time of the inspection. The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.
Why we inspected: This was a planned inspection based on the rating at the last inspection.