We carried out a review of the data available to us about Loyal Blue Care Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Loyal Blue Care Ltd, you can give feedback on this service.
Loyal Blue Care Ltd is a domiciliary care service providing personal care to older people who live at home. At the time of our inspection there were 16 people using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
People received a safe service from a small staff team who knew people well. Medicines were managed safely. Risk assessments and appropriate care plans had been developed to meet people’s needs.
People received a caring service and felt supported and valued as individuals. People told us they were treated with respect, staff upheld their dignity and promoted their independence during care visits.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were involved in developing their care plans which were person centred. Changes were made as people’s needs changed.
The service was well-led and staff felt supported. The provider also worked with other professionals and organisations to ensure positive outcomes were achieved for people.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 28 October 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.