The Cedar Gardens Care Limited

Updated 17 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 3 February 2022 and was announced. We gave the service 24 hours’ notice of the inspection.

Updated 17 February 2022

About the service:

The Cedar Gardens Care Limited is a care home registered to provide nursing and personal care for up to 45 people. At the time of the inspection, there were 41 people living at the home.

People’s experience of using this service:

The home continues to provide a good level of care and support to people. People were treated with dignity and respect.

People told us they felt safe living at the home. Staff had a good understanding of abuse and the safeguarding procedures that should be followed to report abuse and incidents of concern.

Risk assessments were in place to manage potential risks to people, whilst also promoting their independence.

People were supported with their medicines in a safe way.

People were supported to have enough to eat and drink. Dietary preferences and support needs were accommodated.

People had access to health care professionals for routine appointments, or if they felt unwell.

People were involved in making decisions about their care and support. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Adequate staffing levels were in place. We observed that staff were responsive to the needs of people living in the home.

Appropriate pre-employment checks were carried out to ensure only suitable staff worked at the service.

Staff received regular refresher training to ensure they had the skills and knowledge to perform their roles. Specialist training was provided to make sure that people's needs were met and they were supported effectively.

A complaints procedure was in place and people knew what to do if they had a concern.

The management team was open and transparent throughout the inspection process and demonstrated a commitment to the ongoing development of the service.

There were systems in place to monitor the quality and safety of the service being provided.

The home was clean, and the risk of spreading of infections was well managed.

Rating at last inspection:

Good (Report published 28 October 2016.)

Why we inspected:

This was a planned inspection based on the rating at the last inspection.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to visit as per our inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk