We carried out a review of the data available to us about The Westwood on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about The Westwood, you can give feedback on this service.
The Westwood is a residential care home providing accommodation and personal care for up to 3 people. The service provides support to people who have a learning disability and/or autistic people. At the time of our inspection there were 3 people using the service.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance the Care Quality Commission (CQC) follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff engaged people in expressing their views on the care they received and placed them at the heart of their care. Staff understood the needs of people well and the importance of supporting people to achieve meaningful outcomes.
Right Care
People were cared for by staff who respected them as individuals. Staff provided person-centred care whilst promoting privacy, dignity and independence. Relatives praised the staff approach which was described as “Brilliant.” People received care which was specific to their individual wants, needs and preferences. People were supported to engage in activities which were meaningful to them, and staff understood how to support people with their individual wellbeing.
Right Culture
The registered manager and staff worked to ensure people felt confident and empowered, whilst promoting a culture of openness and transparency. People were engaged in all aspects of care delivery and positive outcomes were being achieved frequently. Staff felt confident in raising concerns and spoke highly of the registered manager. Staff and others were engaged in the running of the service, and we saw evidence of effective partnership working.
For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 4 November 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.