Crosby Close

Updated 9 January 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 15 December 2020 and was announced.

Updated 9 January 2021

About the service: Crosby Close provides accommodation and care with nursing for up to 12 people with a learning disability and/or autism. Some people also have additional physical disabilities. People are accommodated within two large detached bungalows with surrounding grounds. At the time of our inspection there were 12 people using the service.

The provider and staff were working within the principles and values that underpin Registering the Right Support and other best practice guidance. This ensured that people could live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence.

People’s experience of using this service:

¿ People’s relatives felt their family members were safe and very well cared for. Staff demonstrated a good understanding of the risks people faced in their day to day lives and the ways they could support them to minimise those risks.

¿ People were supported by sufficient numbers of staff who were well trained and competent to support people with complex health and care needs.

¿ People’s medicines were managed safely. The processes in place ensured that the administration and handling of medicines was suitable for the people who used the service.

¿ People’s healthcare was well monitored, and interventions were appropriately timed to ensure people remained as healthy as possible.

¿ People were supported by staff who understood the importance of respecting their choices and providing the support required whilst promoting and maintaining people’s independence. This enabled people to achieve positive outcomes and promoted a good quality of life.

¿ People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

¿ The registered manager was respected by the staff and promoted an open and transparent culture. The registered manager and staff understood their roles and responsibilities.

Rating at last inspection: The service was rated ‘Good’ at our last inspection. The report following that inspection was published on 18 August 2016.

Why we inspected: This was a planned inspection based on the rating at the last inspection.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk