Background to this inspection
Updated
17 August 2022
The inspection
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.
As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.
Inspection team
This inspection was carried out by one inspector
Service and service type
Dunheved Lodge is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us.
Dunheved Lodge is a care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
Registered Manager
This service is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided. At the time of our inspection there was a registered manager in post.
Notice of inspection
This inspection was unannounced.
What we did before the inspection
We reviewed information we had received about the service since they were registered. The provider was not asked to complete a Provider Information Return (PIR) prior to this inspection. A PIR is information providers send us to give some key information about the service, what the service does well and improvements they plan to make.
During the inspection
We spoke with three people, two members of staff, the registered manager and the nominated individual. The nominated individual is responsible for supervising the management of the service on behalf of the provider. We looked at the care plans, risk assessments and mental capacity assessments for four people. We checked medicines storage and medicines records. We reviewed four staff files and records related to the management of the service.
Updated
17 August 2022
About the service
Dunheved Lodge is a residential care home providing personal care and accommodation to people with a learning disability and autistic people in one adapted building. The service provides support to a maximum of 12 people. At the time of our inspection 12 people were living there.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
People’s experience of using this service and what we found
Right Support
People were supported to live active lives over which they had choice and control. People chose the activities they wanted to do, and staff supported their participation. Timely referrals were made to healthcare professionals to ensure people’s needs were assessed and met.
Right Care
People received kind and compassionate care from staff. People and staff knew each other well and over time and relatives were welcome at the service. People’s communication needs were assessed and individually met. The providers procedures and staff training ensured that people were protected from foreseeable harm.
Right Culture
Dunheved Lodge is a larger than usual service for people with a learning disability and autistic people. However, the provider maintained a person-centred culture by focusing on people’s individual needs and preferences. The service gathered people’s views and acted on them. The quality of care being delivered was audited in order to drive improvements. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (published 21 February 2019).
Why we inspected
We undertook this inspection to assess that the service is applying the principles of right support, right care, right culture.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.