About the service Fownhope is a residential care home providing accommodation and personal care to up to 6 people. The service provides support to people with a learning disability and autistic people who also have a physical disability. At the time of our inspection there were 6 people using the service.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. Fownhope’s model of care met the right support, right care, right culture guidance.
Right Support: Fownhope is located on a residential street, within easy reach of local shops and amenities. There were enough staff to meet people’s care and support needs and support people to take part in activities of their choice. Staff were safely recruited and completed the training required to carry out their roles.
People were supported to maintain their health and the home worked with a range of professionals to meet their health and physical needs. People received their medicines as prescribed. Fownhope was fully accessible and adapted to meet people’s physical needs. The home was clean throughout.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff knew how people communicated their needs and choices, through sounds and facial expressions, as well as verbally.
Right Care: Care records identified people’s preferences, support needs and potential risks. Guidance was provided to manage these risks. Relatives were positive about the care and support provided. People received kind and compassionate care. Staff respected people’s privacy and dignity. They understood and responded to people’s individual needs.
Right Culture: People and their relatives were involved in agreeing and reviewing their care. Relatives said there was good communication with the home. Staff enjoyed working at Fownhope and felt listened to by the service manager. A quality assurance system was in place. Actions were completed where any issues had been identified.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 5 November 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.