The Care Quality Commission
  • Care Home
  • Care home

Archived: Fairlea

Overall: Good read more about inspection ratings

34 Park Road, Wellingborough, Northamptonshire, NN8 4PW (01933) 677889

Provided and run by:
Delos Community Limited

Important: The provider of this service changed. See new profile

All Inspections

3 November 2015

During a routine inspection

This inspection took place on 03 November 2015 and was unannounced.

The inspection was carried out by one inspector.

Fairlea is registered to provide accommodation with personal care for up to four people who have a learning disability and/or mental health needs. It is part of Delos Community Limited. On the day of our inspection four people were using the service.

There was a registered manger in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People felt safe. Staff had received training to enable them to recognise signs and symptoms of abuse and how to report them.

People had risk assessments in place to enable them to be as independent as they could be.

There were sufficient staff, with the correct skill mix, on duty to support people with their needs.

Effective recruitment processes were in place and followed by the service.

Medicines were managed safely. The processes in place ensured that the administration and handling of medicines was suitable for the people who used the service.

Staff received a comprehensive induction process and ongoing training. They were well supported by the registered manager and had regular one to one time for supervisions.

Staff had attended a variety of training to ensure they were able to provide care based on current practice when supporting people.

Staff gained consent before supporting people.

People were supported to make decisions about all aspects of their life; this was underpinned by the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards. Staff were knowledgeable of this guidance and correct processes were in place to protect people.

People were able to make choices about the food and drink they had, and staff gave support when required.

People were supported to access a variety of health professional when required, including dentist, opticians and doctors.

Staff provided care and support in a caring and meaningful way. They knew the people who used the service well.

People and relatives where appropriate, were involved in the planning of their care and support.

People’s privacy and dignity was maintained at all times.

People were supported to follow their interests.

A complaints procedure was in place and accessible to all. People knew how to complain.

Effective quality monitoring systems were in place. A variety of audits were carried out and used to drive improvement.

19 March 2014

During an inspection looking at part of the service

We visited Fairlea to check whether improvements had been made following our visit 06 September 2013.

When we visited on 19 March 2014 we looked at the care records for two people and saw that their care plans and risk assessments had been reviewed and updated.

We saw that the manager carried out audits of the care records and had an ongoing action plan for each person living in the home to ensure that they were receiving safe and appropriate care and support.

From discussions with the manager and our observations we could see several areas were improvements had been made as a result of the improved quality monitoring within the home. This ensured that the service was responding to people's individual needs.

6 September 2013

During a routine inspection

We spoke with two people who told us that they were happy living at Fairlea. People had care plans which detailed their care and support needs, routines and preferences. We saw that these gave staff sufficient information about people’s individual needs, preferences and preferred routines. We saw that people had signed their care plans to show that they agreed with what was written.

We found that risk assessments were not being reviewed regularly to make sure that the information was accurate and up to date.

We saw that there had been some omissions where staff had not signed for medication.

Staff told us that there had been changes to the management of the home explaining that the new manager had arranged to carry out a supervision session with all of the staff to make sure they were aware of expectations and any changes.

We found that the checks and audits undertaken had not identified and addressed the issues that we saw with risk assessments or the risks to one person’s health. The provider told us that further checks and audits were due to be carried out by the new manager.

10 December 2012

During a routine inspection

We spoke one person who lived at Fairlea. They were happy with their support and said “I like it here.” The person told us that staff knew the assistance they required and were helpful and kind. We observed staff speaking respectfully to people giving choices and explanations. We spoke with two members of staff, both had a good knowledge of people's care needs.

Fairlea was registered for treatment of disease, disorder or injury as well as accommodation for persons who require personal care. As Fairlea is a care home without nursing this regulated activity was not being provided. We discussed this with the nominated individual who stated they would apply to amend the registration. This inspection did not include treatment of disease, disorder or injury.