Ashbourne House - Stockport

Updated 21 November 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.

This inspection took place on 3 November 2020 and was announced. The service was invited to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.

Updated 21 November 2020

About the service:

Ashbourne House- Stockport is a care home. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both premises and the care provided, and both were looked at during this inspection. The home provides care and accommodation for up to 23 people. At the time of the inspection there were 20 people living at the home.

People’s experience of using this service:

At this inspection we found the evidence continued to support the continued overall rating of good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns.

People felt safe living at the home. Risks were well managed. Medicines were managed safely. Staff helped people to stay healthy and people had access to a range of health care professionals.

Staff received the training and support they needed to carry out their roles effectively. Staff members had been safely recruited and there were enough staff to provide people with the person-centred support they needed.

The home was clean and well maintained.

People were involved in decisions about their care and support. The provider was working within the principles of the MCA.

Staff interacted with people in a kind and sensitive manner. People seemed relaxed and comfortable in the company of staff.

Staff and managers knew people really well and showed genuine empathy and understanding for the people who lived at the home. People spoke with fondness about the staff and the homely nature of the service.

Care records were person-centred and were reviewed regularly. They gave sufficient information to staff to guide them on the care and support people needed.

There was a range of activities on offer, both in the home and in the community to help prevent people becoming socially isolated and to keep people active.

Everyone was very positive about the registered manager and the way the service was organised and run.

Audits of the service, company policies and procedures and staff practice all helped to evidence how the service was meeting the regulations. The quality assurance records that we saw demonstrated how the registered manager maintained good oversight of the service.

Rating at last inspection:

At our last inspection, published in November 2016, we rated the service as good.

Why we inspected:

This was a planned inspection based on the last inspection rating.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to visit in line with our re-inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk