We carried out a review of the data available to us about Cavell Manor on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Cavell Manor, you can give feedback on this service.
Cavell Manor is a care home providing personal and nursing care to up to 55 people. The service provides support to predominately older people and people living with dementia. At the time of our inspection there were 34 people using the service.
People’s experience of using this service and what we found
People were happy living at Cavell Manor and spoke positively about the care they received and the running of the service. People received their medicines as prescribed by their healthcare practitioner. The home environment was clean and very well maintained.
People told us they felt safe living at the home. Staff were aware of their responsibilities to report any concerns about people's care and safety. Care plans and risk assessments were reviewed and prompt referrals to appropriate agencies were made where required.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There were enough staff on duty at the time of the inspection visit. Safe recruitment checks had been completed prior to the appointment of new staff. Staff were well supported through an induction, ongoing training and supportive supervision.
People's views were sought and used to drive improvement within the home. The registered manager understood the importance of their role and had made all notifications to CQC as required by law.
Systems were in place to ensure the service was monitored and the quality of care people received was maintained. The registered manager and staff team knew people well and engaged with people, their relatives and staff taking any feedback on board proactively.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection This service was registered with us on 2 December 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.