Ashview

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Ashview is a residential care home, providing accommodation and personal care for up to 13 people. The service provides care for people with a physical disability, a learning disability and autistic people. At the time of our assessment, they were supporting 8 people. An unannounced site visit to the service was carried out on 7 August 2024. The assessment was completed to follow up on the breaches of the regulations and warning notices from the last inspection on 31 May and 6 June 2023 which was rated as inadequate (published 17 August 2023) to see if improvements had been made. We found the manager had made significant improvements to all aspects of the service since our last inspection. The provider was no longer in breach of the regulations in safe, effective, caring, responsive and well led. At this assessment we found the service had improved overall and the rating is now good based on the review of the quality statements in all key questions we looked at. We expect health and social care providers to guarantee people with a learning disability and autistic people the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic. The service met this guidance. Staff had received training and demonstrated a good understanding of their responsibilities to support people to manage risks and live their lives to the fullest.

People's experience of this service

People and their relatives told us they felt safe using the service and with staff. We observed many positive interactions between staff and people. The environment, accessibility and bedrooms had been improved so people had a nice place to live. People’s lives were more meaningful with activities of their choice taking place and they were fully involved in all aspects of their care. People felt listened to when voicing their views and were now fully involved in developing the service they lived in.