Background to this inspection
Updated
10 February 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 26 January 2022 and was announced. We gave the service two days’ notice of the inspection.
Updated
10 February 2022
About the service: Paradise House provides accommodation to 30 people with a learning disability aged 18-65 years. At the time of our inspection there were 30 people living at the service. The accommodation is divided into four individual houses, which all have their own facilities. There was also a café and workshops on site for people to access. The accommodation is set in substantial grounds where there are stables, therapy rooms and a walled garden.
People’s experience of using this service:
The service was developed and designed before the guidance Registering the Right Support was produced. Registering the Right Support and other best practice guidance ensures that people who use services can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include choice, control and independence. We found Paradise House worked to make sure it was run in line with the values that underpin Registering the Right Support and other best practice guidance. People using the service received planned and co-ordinated person-centred support that was appropriate and inclusive for them.
People were supported by staff who had been recruited safely and had the skills needed to provide effective care. Staff received support from the organisation and enjoyed working at the service.
People’s risks had been identified and appropriate safety measures were in place. People had detailed care plans which provided up to date guidance for staff to follow to provide person-centred support.
People received their medicines as prescribed and medicines were managed safely. People could see healthcare professionals when needed and supported to live healthy lives.
People were able to attend many various activities. People were supported to access their local community to follow their interests. People’s independence was promoted by positive risk-taking approaches. This meant people could maintain life skills and enjoy a community presence. People were being supported by exceptionally kind and caring staff.
People, relatives and staff told us the service was well-led. The registered manager was a visible presence and knew people and their relatives well. People’s feedback was encouraged and used to shape the service.
The service met the characteristics of Good overall; more information is available in the full report below.
Rating at last inspection: At the last inspection in October 2016 we rated the service as Good overall.
Why we inspected: This was a planned inspection based on the date and rating of the previous inspection.
Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our inspection programme. If any concerning information is received, we may inspect sooner.