Archived: Tallington Care Home

We spoke with three people who lived at the home. We were not able to speak with some of the other people due to their communication needs. One person said to us, "The staff are lovely here; everyone is so kind." Another person said, "I am well looked after." One member of staff said, "It's a nice home to work for; you can be very open with the management." We observed the care and attention people received from staff. All interactions we saw were appropriate, respectful and friendly. People's dignity was respected.

The accommodation was adapted to meet the needs of the people living there, was suited to caring for people with limited mobility and was properly maintained. Risks to people living in the home had been assessed. The home was warm and clean and was personalised to the people who lived there.

We saw that people's support plans and risk assessments reflected their needs and were up to date. Staff we spoke with were aware of the contents of the care plans, which enabled them to deliver safe care in line with those plans. The provider had systems in place that ensured the safe receipt, storage, administration and recording of medicines. Staff recruitment systems were robust.