Updated 25 April 2019
The inspection:
¿ We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team:
¿ The inspection was completed by an adult social care inspector and an Expert by Experience.
An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service. The Expert by Experience had experience of caring for older people.
Service and service type:
¿ Petworth Cottage Nursing Home is a ‘care’ home. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
¿ Petworth Cottage Nursing Home is registered to accommodate up to 32 people.
¿ The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection:
¿ This inspection was completed on 25 March 2019 and was unannounced.
What we did:
¿ Prior to the inspection the provider sent us a Provider Information Return. Providers are required to send us information about their service, what they do well, and improvements they plan to make. This information helps support our inspections.
¿ We reviewed information we held about the service, for example, statutory notifications. A notification is information about important events which the provider is required to tell us about by law.
¿ We emailed five professionals to seek their feedback on the service but did not receive any feedback. During the inspection we spoke with the GP for the service who provided highly positive feedback.
¿ During the inspection we spoke with 10 people and five relatives/friends.
¿ During the inspection we spoke with the registered manager, a nurse, a care worker, the chef, the administrator, a cleaner, the activities coordinator and two trustees of the charity that run the service.
¿ We reviewed three people’s care plans and three staff files. We reviewed people’s medication records, staffing rosters and records related to the management of the service.