Archived: Yew Trees

Updated 27 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 25 February 2021 and was announced.

Updated 27 March 2021

Yew Trees is a care home registered to provide personal care for up to 43 people in one adapted building. There were 41 people accommodated at the home at the time of the inspection.

People’s experience of using this service and what we found

Staff were trained in the protection of vulnerable adults and used their safeguarding policies and procedures to protect people from harm. The administration of medicines was safe. Staff were robustly recruited, and the provider undertook all required environmental checks. Any risks to people were assessed to protect their health and welfare.

People were supported to live healthy lives because they had access to professionals, a well-trained staff team and a choice of a nutritious diet. The service worked with other organisations to provide effective and consistent care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff were trained in equality and diversity and they respected people’s choices. Where people wanted, they could follow their religion of choice or maintain their relationships. People were treated as individuals which helped protect their dignity. People and relatives said staff were kind and caring.

The service responded to the needs of people by providing meaningful activities, having regularly reviewed plans of care and any concerns acted upon. Staff training enabled them to care for people at the end of their lives.

The registered manager attended meetings to discuss best practice topics and liaise with other organisations to improve the service. People and staff said managers were available and approachable. People, staff and relatives were able to air their views about how the service was run.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was requires improvement (published 28 March 2019). The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.